Help Topics
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Support
Need help on the site? Check out these questions to find a quick solution.
Categories:
Auctions and Bidding
Payment and Security
Shipment and Returns
Account Management
Technical Problems
About ArrowOutlet
Payment and Security
Shipment and Returns
Account Management
Technical Problems
About ArrowOutlet
Auctions and Bidding
Come here for questions on how our auctions work.
Questions:
How do I bid on ArrowOutlet?
Register for free
Pick an auction
Bid and win!
How does Bid-O-Matic work?
Can you teach me to outsmart other bidders?
How do I buy bids?
Where can I keep track of multiple auctions I’m bidding on?
Where can I see how many bids I've placed on an auction?
Where can I see my booked Bid-O-Matics?
Where can I see who's bidding on an auction?
I've placed a bid but I am currently not the highest bidder, why?
I won an auction! What now?
How can I watch an auction?
What's the difference between the auction end price and the worth up to price?
Register for free
Pick an auction
Bid and win!
How does Bid-O-Matic work?
Can you teach me to outsmart other bidders?
How do I buy bids?
Where can I keep track of multiple auctions I’m bidding on?
Where can I see how many bids I've placed on an auction?
Where can I see my booked Bid-O-Matics?
Where can I see who's bidding on an auction?
I've placed a bid but I am currently not the highest bidder, why?
I won an auction! What now?
How can I watch an auction?
What's the difference between the auction end price and the worth up to price?
Payment and Security
Your information is safe with us. Find out how.
Questions:
How can I pay for my bids or product?
How secure are my information and payment?
How safe is saving my credit card info with you?
How do I recognize a fake email entailing a request for payment?
What should I do, if I receive a suspicious email?
How secure are my information and payment?
How safe is saving my credit card info with you?
How do I recognize a fake email entailing a request for payment?
What should I do, if I receive a suspicious email?
Shipment and Returns
Congratulations on winning an auction! Find out what happens next.
Questions:
How long will the delivery take?
What should I do if the item I won is faulty?
Do you ever substitute items?
What should I do if the item I won is faulty?
Do you ever substitute items?
Account Management
Learn how to modify your account with us.
Questions:
How do I change my password?
How do I change my contact information or email address?
What do I do if I've forgotten my username?
What do I do if I've forgotten my password?
Can I change my user name?
Where can I check how many auctions I have won?
How do I change my contact information or email address?
What do I do if I've forgotten my username?
What do I do if I've forgotten my password?
Can I change my user name?
Where can I check how many auctions I have won?
Technical Problems
Having computer difficulties? We’ll try to help.
Questions:
What are the recommended PC requirements to use ArrowOutlet?
I clicked Bid but nothing happened, and then the auction ended. Why?
How do I activate Cookies and why do I need them?
What happens to the auctions during system downtime?
I clicked Bid but nothing happened, and then the auction ended. Why?
How do I activate Cookies and why do I need them?
What happens to the auctions during system downtime?
About ArrowOutlet
Find out more about us and our company.
Need help on the site? Check out our extensive support page to find a quick solution.
Questions:
In a nutshell, what is ArrowOutlet?
Does ArrowOutlet make excessive profits on its bids?
How is ArrowOutlet different from an auction like eBay?
Who’s behind ArrowOutlet?
Does ArrowOutlet make excessive profits on its bids?
How is ArrowOutlet different from an auction like eBay?
Who’s behind ArrowOutlet?
